{"id":233,"date":"2026-10-26T14:49:50","date_gmt":"2026-10-26T14:49:50","guid":{"rendered":"http:\/\/localhost:8080\/use-scenarios\/online-reputation-management\/"},"modified":"2026-10-26T14:49:50","modified_gmt":"2026-10-26T14:49:50","slug":"online-reputation-management","status":"publish","type":"page","link":"https:\/\/landing-geelark.huy.lat\/vi\/use-scenarios\/online-reputation-management\/","title":{"rendered":"Online reputation management"},"content":{"rendered":"<section class=\"wp-block-group alignfull gl-section gl-v1 gl-hero gc-uc-hero is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-columns are-vertically-aligned-center gl-row is-layout-flex wp-container-core-columns-is-layout-89c98654 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center gl-copy is-layout-flow wp-block-column-is-layout-flow\"><h1 class=\"wp-block-heading\">Online reputation management<\/h1><p class=\"wp-block-paragraph\">Keep an eye on what customers say about your brands in every market and respond from the right official account. Each brand or client gets its own cloud phone or browser profile, and your team works from one dashboard.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/geelark.huy.lat\/auth\/jwt\/sign-up\">B\u1eaft \u0111\u1ea7u mi\u1ec5n ph\u00ed<\/a><\/div><\/div><\/div><div class=\"wp-block-column is-vertically-aligned-center gl-media is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/feed-text.svg\" alt=\"Social feed with posts and replies\" class=\"wp-image-220\"\/><\/figure><\/div><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-pad-xl is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-columns are-vertically-aligned-center gl-row is-layout-flex wp-container-core-columns-is-layout-89c98654 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center gl-media is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/real-android.svg\" alt=\"A real Android phone running in the cloud\" class=\"wp-image-221\"\/><\/figure><\/div><div class=\"wp-block-column is-vertically-aligned-center gl-copy is-layout-flow wp-block-column-is-layout-flow\"><p class=\"gl-pill is-purple wp-block-paragraph\">One account per brand<\/p><h2 class=\"wp-block-heading\">Run each brand&#8217;s official accounts separately<\/h2><p class=\"wp-block-paragraph\">Put every brand or client account on its own cloud phone or browser profile, so logins, notifications and settings never get mixed up.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/geelark.huy.lat\/auth\/jwt\/sign-up\">B\u1eaft \u0111\u1ea7u mi\u1ec5n ph\u00ed<\/a><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-cards is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-card is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/cloud-phone.svg\" alt=\"\" class=\"wp-image-50\"\/><\/figure><h3 class=\"wp-block-heading\">\u0110i\u1ec7n tho\u1ea1i \u0111\u00e1m m\u00e2y<\/h3><p class=\"wp-block-paragraph\">Android phones that run in the cloud and behave like real devices, ready whenever you open them.<\/p><\/div><div class=\"wp-block-group gl-card is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/profile.svg\" alt=\"\" class=\"wp-image-51\"\/><\/figure><h3 class=\"wp-block-heading\">Browser profiles<\/h3><p class=\"wp-block-paragraph\">Separate browser profiles, each with its own fingerprint settings, cookies and storage.<\/p><\/div><div class=\"wp-block-group gl-card is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/proxy.svg\" alt=\"\" class=\"wp-image-52\"\/><\/figure><h3 class=\"wp-block-heading\">Proxy settings<\/h3><p class=\"wp-block-paragraph\">Bring the proxies you already use and assign one to each phone or profile.<\/p><\/div><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-quote is-pad-xl is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-quote is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/quote.svg\" alt=\"\" class=\"wp-image-53\"\/><\/figure><p class=\"wp-block-paragraph\">Good reputation work is honest: answer real customers from your <a href=\"\/vi\/product\/cloud-phone\/\">official accounts<\/a>, and never post fake or incentivised reviews.<\/p><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-tint is-pad-xl is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-columns are-vertically-aligned-center gl-row is-layout-flex wp-container-core-columns-is-layout-89c98654 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center gl-copy is-layout-flow wp-block-column-is-layout-flow\"><p class=\"gl-pill is-green wp-block-paragraph\">Every market<\/p><h2 class=\"wp-block-heading\">See what each market sees<\/h2><p class=\"wp-block-paragraph\">Set the region and language on each profile to check local search results, review pages and app store listings for your brand.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/geelark.huy.lat\/auth\/jwt\/sign-up\">B\u1eaft \u0111\u1ea7u mi\u1ec5n ph\u00ed<\/a><\/div><\/div><\/div><div class=\"wp-block-column is-vertically-aligned-center gl-media is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/languages.svg\" alt=\"One listing shown in several languages\" class=\"wp-image-207\"\/><\/figure><\/div><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-pad-top-xl is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-columns are-vertically-aligned-center gl-row is-layout-flex wp-container-core-columns-is-layout-89c98654 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center gl-media is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/automation-flow.svg\" alt=\"Automation flow running across accounts\" class=\"wp-image-208\"\/><\/figure><\/div><div class=\"wp-block-column is-vertically-aligned-center gl-copy is-layout-flow wp-block-column-is-layout-flow\"><p class=\"gl-pill is-orange wp-block-paragraph\">Stay responsive<\/p><h2 class=\"wp-block-heading\">Automate the routine checks<\/h2><p class=\"wp-block-paragraph\">Build workflows that open each account and gather new mentions, messages and reviews for your team to answer, on a schedule you choose.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/geelark.huy.lat\/auth\/jwt\/sign-up\">B\u1eaft \u0111\u1ea7u mi\u1ec5n ph\u00ed<\/a><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-quote is-pad-xl is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-quote is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/quote.svg\" alt=\"\" class=\"wp-image-53\"\/><\/figure><p class=\"wp-block-paragraph\">Most review platforms ban reviews written by a business about itself or its competitors. Read each platform&#8217;s rules before you plan your workflow.<\/p><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-pad-bottom-xl is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-cards is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-card is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/sync.svg\" alt=\"\" class=\"wp-image-57\"\/><\/figure><h3 class=\"wp-block-heading\">\u0110\u1ed3ng b\u1ed9 thao t\u00e1c<\/h3><p class=\"wp-block-paragraph\">Repeat what you do on one cloud phone across the other phones you have open.<\/p><\/div><div class=\"wp-block-group gl-card is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/rpa.svg\" alt=\"\" class=\"wp-image-58\"\/><\/figure><h3 class=\"wp-block-heading\">RPA<\/h3><p class=\"wp-block-paragraph\">Start from a ready-made template or build your own step-by-step workflow without code.<\/p><\/div><div class=\"wp-block-group gl-card is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/ai.svg\" alt=\"\" class=\"wp-image-59\"\/><\/figure><h3 class=\"wp-block-heading\">Geelark AI<\/h3><p class=\"wp-block-paragraph\">Draft replies, posts and summaries with the built-in AI tools, then review them before they go out.<\/p><\/div><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-tint is-pad-xl is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-columns are-vertically-aligned-center gl-row is-layout-flex wp-container-core-columns-is-layout-89c98654 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-vertically-aligned-center gl-copy is-layout-flow wp-block-column-is-layout-flow\"><p class=\"gl-pill is-teal wp-block-paragraph\">C\u1ed9ng t\u00e1c nh\u00f3m<\/p><h2 class=\"wp-block-heading\">Share the work with your team<\/h2><p class=\"wp-block-paragraph\">Give support staff and agency partners access to only the profiles they need. Permissions are per profile and actions are logged.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/geelark.huy.lat\/auth\/jwt\/sign-up\">B\u1eaft \u0111\u1ea7u mi\u1ec5n ph\u00ed<\/a><\/div><\/div><\/div><div class=\"wp-block-column is-vertically-aligned-center gl-media is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/team-permissions.svg\" alt=\"Team members with different permissions\" class=\"wp-image-60\"\/><\/figure><\/div><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 gc-related is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"gl-explore-title wp-block-paragraph\">See how Geelark fits your workflow<\/p><ul class=\"wp-block-list gl-chips\"><li><a href=\"\/vi\/use-scenarios\/social-media-marketing\/\">Ti\u1ebfp th\u1ecb m\u1ea1ng x\u00e3 h\u1ed9i<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/affiliate-marketing\/\">Ti\u1ebfp th\u1ecb li\u00ean k\u1ebft<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/ecommerce-and-dropshipping\/\">Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed &amp; dropshipping<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/web-scraping\/\">Web scraping<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/seo-and-serp\/\">SEO &amp; SERP<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/ticket-scalping\/\">Ticket monitoring<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/airdrop-farming\/\">S\u0103n airdrop<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/cloud-gaming\/\">Ch\u01a1i game tr\u00ean \u0111\u00e1m m\u00e2y<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/ad-verification\/\">X\u00e1c minh qu\u1ea3ng c\u00e1o<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/app-tests\/\">Ki\u1ec3m th\u1eed \u1ee9ng d\u1ee5ng<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/price-comparison\/\">Price comparison<\/a><\/li><li><a href=\"\/vi\/use-scenarios\/market-research\/\">Market research<\/a><\/li><\/ul><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-dark is-wide gc-band is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-center is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Geelark makes multi-account management easy<\/h2><div class=\"wp-block-group gc-app-icons is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full gc-app-icon\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/tiktok.svg\" alt=\"TikTok\" class=\"wp-image-211\"\/><\/figure><figure class=\"wp-block-image size-full gc-app-icon\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/instagram.svg\" alt=\"Instagram\" class=\"wp-image-212\"\/><\/figure><figure class=\"wp-block-image size-full gc-app-icon\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/youtube.svg\" alt=\"YouTube\" class=\"wp-image-213\"\/><\/figure><figure class=\"wp-block-image size-full gc-app-icon\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/facebook.svg\" alt=\"Facebook\" class=\"wp-image-214\"\/><\/figure><figure class=\"wp-block-image size-full gc-app-icon\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/x.svg\" alt=\"X\" class=\"wp-image-215\"\/><\/figure><figure class=\"wp-block-image size-full gc-app-icon\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/reddit.svg\" alt=\"Reddit\" class=\"wp-image-216\"\/><\/figure><figure class=\"wp-block-image size-full gc-app-icon\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/telegram.svg\" alt=\"Telegram\" class=\"wp-image-217\"\/><\/figure><figure class=\"wp-block-image size-full gc-app-icon\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/whatsapp.svg\" alt=\"WhatsApp\" class=\"wp-image-218\"\/><\/figure><figure class=\"wp-block-image size-full gc-app-icon\"><img decoding=\"async\" src=\"https:\/\/landing-geelark.huy.lat\/wp-content\/uploads\/2026\/10\/linkedin.svg\" alt=\"LinkedIn\" class=\"wp-image-219\"\/><\/figure><\/div><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 is-narrow is-pad-top-xl is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-faq-plain is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Frequently asked questions<\/h2><h3 class=\"wp-block-heading\">What is online reputation management?<\/h3><p class=\"wp-block-paragraph\">It is the ongoing work of monitoring what people say about a brand online, answering customers, fixing the problems they raise and making sure accurate information about the brand is easy to find.<\/p><h3 class=\"wp-block-heading\">Why does it matter?<\/h3><p class=\"wp-block-paragraph\">People read reviews, search results and social posts before they buy. Quick, honest replies and accurate listings help them trust a brand.<\/p><h3 class=\"wp-block-heading\">How much does it cost?<\/h3><p class=\"wp-block-paragraph\">It depends on how many brands, channels and markets you cover and whether you use an agency. For Geelark itself, see <a href=\"\/vi\/pricing\/\">B\u1ea3ng gi\u00e1<\/a>.<\/p><h3 class=\"wp-block-heading\">How can I improve my online reputation?<\/h3><ul class=\"wp-block-list\"><li>Answer reviews and messages quickly and politely, including negative ones.<\/li><li>Fix the issues customers raise and say so publicly.<\/li><li>Keep business listings, opening hours and contact details accurate.<\/li><li>Ask real customers for feedback; never write or buy reviews.<\/li><\/ul><h3 class=\"wp-block-heading\">How do I manage my brand on search engines?<\/h3><p class=\"wp-block-paragraph\">Claim and update your business profiles, publish helpful content on your own site, and check how results look in each market by using a profile set to that location.<\/p><h3 class=\"wp-block-heading\">How do I manage reviews on marketplaces?<\/h3><p class=\"wp-block-paragraph\">Respond to buyers through the marketplace&#8217;s own tools and follow its seller policies on reviews and feedback. Each marketplace sets its own rules.<\/p><\/div><\/div><\/section><section class=\"wp-block-group alignfull gl-section gl-v1 gc-outline-cta-section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gl-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group gc-outline-cta gl-center is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Build a positive brand image with Geelark<\/h2><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/geelark.huy.lat\/auth\/jwt\/sign-up\">B\u1eaft \u0111\u1ea7u<\/a><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Monitor brand mentions and respond from your official accounts in every market.<\/p>","protected":false},"author":0,"featured_media":0,"parent":33,"menu_order":21,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"_geelark_seo_title":"Online reputation management for brands and agencies","_geelark_seo_description":"Monitor what people say about your brand in each market, respond from your official accounts and share the work with your team.","footnotes":""},"class_list":["post-233","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/landing-geelark.huy.lat\/vi\/wp-json\/wp\/v2\/pages\/233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/landing-geelark.huy.lat\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/landing-geelark.huy.lat\/vi\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/landing-geelark.huy.lat\/vi\/wp-json\/wp\/v2\/comments?post=233"}],"version-history":[{"count":1,"href":"https:\/\/landing-geelark.huy.lat\/vi\/wp-json\/wp\/v2\/pages\/233\/revisions"}],"predecessor-version":[{"id":622,"href":"https:\/\/landing-geelark.huy.lat\/vi\/wp-json\/wp\/v2\/pages\/233\/revisions\/622"}],"up":[{"embeddable":true,"href":"https:\/\/landing-geelark.huy.lat\/vi\/wp-json\/wp\/v2\/pages\/33"}],"wp:attachment":[{"href":"https:\/\/landing-geelark.huy.lat\/vi\/wp-json\/wp\/v2\/media?parent=233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}