Online reputation management
Keep an eye on what customers say about your brands in every market and respond from the right official account. Each brand or client gets its own cloud phone or browser profile, and your team works from one dashboard.
One account per brand
Run each brand’s official accounts separately
Put every brand or client account on its own cloud phone or browser profile, so logins, notifications and settings never get mixed up.
Điện thoại đám mây
Android phones that run in the cloud and behave like real devices, ready whenever you open them.
Browser profiles
Separate browser profiles, each with its own fingerprint settings, cookies and storage.
Proxy settings
Bring the proxies you already use and assign one to each phone or profile.
Good reputation work is honest: answer real customers from your official accounts, and never post fake or incentivised reviews.
Every market
See what each market sees
Set the region and language on each profile to check local search results, review pages and app store listings for your brand.
Stay responsive
Automate the routine checks
Build workflows that open each account and gather new mentions, messages and reviews for your team to answer, on a schedule you choose.
Most review platforms ban reviews written by a business about itself or its competitors. Read each platform’s rules before you plan your workflow.
Đồng bộ thao tác
Repeat what you do on one cloud phone across the other phones you have open.
RPA
Start from a ready-made template or build your own step-by-step workflow without code.
Geelark AI
Draft replies, posts and summaries with the built-in AI tools, then review them before they go out.
Cộng tác nhóm
Share the work with your team
Give support staff and agency partners access to only the profiles they need. Permissions are per profile and actions are logged.
Geelark makes multi-account management easy
Frequently asked questions
What is online reputation management?
It is the ongoing work of monitoring what people say about a brand online, answering customers, fixing the problems they raise and making sure accurate information about the brand is easy to find.
Why does it matter?
People read reviews, search results and social posts before they buy. Quick, honest replies and accurate listings help them trust a brand.
How much does it cost?
It depends on how many brands, channels and markets you cover and whether you use an agency. For Geelark itself, see Bảng giá.
How can I improve my online reputation?
- Answer reviews and messages quickly and politely, including negative ones.
- Fix the issues customers raise and say so publicly.
- Keep business listings, opening hours and contact details accurate.
- Ask real customers for feedback; never write or buy reviews.
How do I manage my brand on search engines?
Claim and update your business profiles, publish helpful content on your own site, and check how results look in each market by using a profile set to that location.
How do I manage reviews on marketplaces?
Respond to buyers through the marketplace’s own tools and follow its seller policies on reviews and feedback. Each marketplace sets its own rules.